Shipping policy

Last updated: 1 August 2026

Processing time

Orders are typically processed within 1-2 business days of being placed.

Shipping times

Because our products ship directly from our supplier partners, delivery times may vary by product and destination. Estimated delivery is typically 1-4 weeks depending on the item and your location. We will provide tracking information once your order has shipped.

Shipping costs

Shipping costs are calculated at checkout based on your order and delivery address.

International orders and customs

For orders shipped internationally, including into Australia, your order may be subject to import duties, taxes, or customs processing, including GST on low-value imported goods, which are the responsibility of the customer unless otherwise stated at checkout.

Order tracking

Once your order ships, you'll receive a tracking link by email. If you have any questions about your shipment, contact us at support@furrago.com.

Lost or delayed shipments

If your order hasn't arrived within the estimated delivery window, please contact us at support@furrago.com and we'll help track it down.

Questions about shipping: support@furrago.com